Our Policies

Last Updated on: Dec 12 2025

Privacy Policy
We respect your privacy. Any personal information you provide such as your name, contact details, or health information is used only to provide services and communicate with you securely. We do not sell your information. Your data is protected and shared only with trusted vendors as necessary to provide care. You have the right to access or request corrections to your information.

Accessibility Statement
InnerEar Balance & Hearing Center is committed to making our website accessible to everyone. If you encounter any accessibility issues or need assistance, please contact us at contact@innerearbhc.com and we will help you promptly.

Terms & Conditions
The content on this website is for general informational purposes only and is not a substitute for professional medical advice. We do not guarantee the accuracy of external links and are not responsible for content on third-party sites. Use of this website indicates your agreement with these terms.

Refund Policy
Refunds are available for non-custom products within 30 days of purchase. Custom devices, such as hearing aids, personalized ear molds, or hearing protection devices are non-refundable. If you have questions or need assistance, please contact our office directly.